Frequently Asked Questions

No, the inflatable will be clean when you get it. House of Bounce and Events cleans and disinfects after every rental.
A: Yes, all orders require a $50 credit card deposit. The deposit is fully refundable if you cancel your order at least one week and one day (8 days or more) prior to your rental date. If you cancel one week or less (2-7 days) prior to your rental, your deposit will be kept on file in our system and good towards another rental for up to 1 year from your original booking date. If the deposit is not used within 1 year, it is no longer valid for use towards another rental.
A: Please be sure to check the dimensions of the inflatable, the power requirements, and the setup area required to make sure the unit your rent will fit in your space. Please make sure you have at least a 4 foot opening to access to the area where it will be set up. Our inflatables can weigh over 800 pounds, so we need a clear path with ample room to maneuver the cart transporting your rental.

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